My bad experience iwth Shaw digital phones continues. As I mentioned back in July my Shaw digital phone didn’t work properly and I dumped the service after a few days.
In my particular situation, the Shaw line was going to utilize the jacks I had for a 2nd phone line that I had discontinued. For business reasons, I’ve decided to bring the 2nd phone line back up, but have discovered that the Shaw installation screwed up those jacks. I’ll now have to get an installer to come in and see if they can put it back to it’s previous WORKING ORDER.
This is very annoying. For one thing, Shaw claims that their service uses your existing jacks. That’s true, but only after they rewire them, leaving them incapacitated for reverting to a land line if you need to. The other thing they fail to mention is that they install a butt ugly and huge modem that they screw into the wall next to your jack – it’s like a giant wall wart that you can’t move or hide anywhere.