I’m so impressed with these guys.
I’ve bought stuff from Vistek.ca a few times. Although I always prefer to buy from local suppliers, these guys have great prices and quick service.
10 days ago I bought a new camera from them. They pay the shipping and it showed up a few days later as promised. Fantastic.
This morning, as I was looking for something online, I discovered that they just put the very same camera on sale, reducing it by 500 dollars.
Wow, that’s a big difference. I figured I’d get on the phone and see if I could get them to adjust my price, even though the deals been done.
Unlike a lot of online sales operations I’ve encountered, I was able to reach a sales person right away. I explained the situation, and without even a pause, he said he was pretty sure he could offer the savings, but had to check with his boss. A few minutes later, I got an email confirming that indeed they would give me the reduced price, and credit my account. Just like that.
I’ll say it again. Wow.
It doesn’t get much better than that, and they’ve got my business locked in, that’s for sure.