Vonage gets to stay.
Less than a week ago I mentioned that I was going to try out Shaw’s new digital phone.
The verdict is in. And this service just isn’t ready for prime time.
One of the key features of a telephone is that when people call you, they get through.
However, this hasn’t been the case.
My beta tester (my business partner) has grown weary of trying to call me on my ‘new’ phone only to get a message saying that there are no circuits available.
Now, if she was on the other side of the world, that might be ok, but she lives about 15 miles away as the crow flies. And this isn’t just one or two occurances. It’s been every day.
When calling out, people have complained about poor quality – certainly this happens with my Vonage phone as well – but Shaw has made a big deal about saying their Quality of Service is better.